Bring it in house so I am assessed by an APS staff member, with an APS "earned" security clearance.
AND DON'T force the use of MyGovID - its a flawed system, using digital verification for a digital ID and nothing tied back to a physical ID. We really are operating in the last century when it comes to cyber security and security awareness.
Allow potential staff to also use something like AusPosts ID Services where we have to physically present with physical ID - more secure, offers a pitch point to stop digital fraud or at scale attacks.
Graduate, Melbourne - 09 Nov 2023
It very extensive and too long. I had to go through 8 months of process to get here.
Graduate, Canberra - 07 Nov 2023
The interview process and assessments could be greatly improved. The current process clearly uses AI to detect keywords as opposed to reading applicant's responses to determine the quality. As a result, applications which would may be considered strong by a human assessor are unsuccessful due to not meeting AI criteria. Additionally, the entire hiring process has taken far too long at times. For example, one of my applications took so long (9-12 months) that the next round of hiring had already begun by the time my hiring cycle was completed.
Graduate, Canberra - 03 Nov 2023
Interview process was drawn out excessively, with long periods of time where there was no communication/ failing to communicate with us when they said they were going to.
Graduate, Canberra - 03 Nov 2023
Recruitment took a little while longer than expected, and there were periods of zero contact which was a worry. But the actual process was fun, and engaging, I met one of my fellow grad friends through the process so it was nice coming into work on the first day and having a contact already.
Graduate, Brisbane - 03 Nov 2023
Very lengthy. Long wait (months) between interview stages. Little-no communication as to timeframes.
Graduate, Canberra - 02 Nov 2023
My interview process was fine, if not drawn out. I had a few tests and text based responses to fill out after the first application, then a recorded virtual interview, where you don't have an actual person to talk to, then one big session that had both a group interview and individual interview component. I think 5 rounds all together.
Graduate, Melbourne - 02 Nov 2023
Psychometric testing.
Interview panel.
Written assessment.
Group assessment.
Graduate, Canberra - 02 Nov 2023
One online application, a recorded video interview (responding to on-screen questions), and a virtual interview with a panel of 2-3 interviewers.
Graduate, Brisbane - 31 Oct 2023
The tasks required and the interview process were good and something I found relatively easy. The length of recruitment was not ideal. If given my time again I would have applied for a PROFAPS5 role directly rather than entering through the graduate program as I was eligible 11 months prior to the beginning of the Graduate program and have worked at this level for the entirety of the program however my pay has not reflected this.
Graduate, Other (Please specify) - Tweed Heads - 31 Oct 2023
Graduate hiring was confusing for those in specific streams. I did not complete a specific hiring process for Services Australia but more of a general one for the HR stream.
Graduate, Brisbane - 30 Oct 2023
I don't have any comment here.
Graduate, Adelaide - 30 Oct 2023
Slow, alienating, bizarre.
Graduate, Perth - 30 Oct 2023
The process is lengthy and because you never speak to a human you can't be sure if you are really being understood.
Graduate, Canberra - 30 Oct 2023
Interview process was long
Graduate, Melbourne - 30 Oct 2023
Online assessment, written interview (instead of the normal video interview), 2 written assessments, 1 group interview with a given task, 1 individual interview
Graduate, Brisbane - 30 Oct 2023
It was very long and taxing, there were many hoops to jump through and it took nearly a whole year.
Graduate, Adelaide - 30 Oct 2023
Extremely slow and drawn out. It took almost a year for me to find out whether I was successful - I actually thought I was unsuccessful due to the lack of communication. The outsourcing of the process leaves much to desire. The "interview" process is now simply recording videos of yourself answering questions - it is not intuitive and does not truly reflect how one would behave or interview in person, barely any in-person interactions are had during the process.
Graduate, Adelaide - 30 Oct 2023
Psychological assessment, individual interview and group interview
Graduate, Other (Please specify) - Dubbo - 30 Oct 2023
internally - bulk recruitment that is aimed at service delivery staff, which makes it difficult for staff outside of service delivery to move up
Graduate, Sydney - 30 Oct 2023