Client Care Analyst null

About CBRE

CBRE is the world's leading and largest commercial real estate services and investment firm; a growing and visionary organization, comprised of the best and brightest professionals. Within Global Workspace Solutions (GWS), they are invested in the development and unique needs of their diverse employees and client accounts.  

Your role

Here's what to expect from the opportunity;

• Support their business leaders and client care team across account management, thought leadership, and business development initiatives across the CBRE Pacific business
• Data collection and maintenance, internal reporting and quickly responding to various business needs, developing a comprehensive knowledge of the CRM database (Salesforce)
• Manage, analyze, and distribute information such as client intelligence, market activity, financial information, organizational charts, business activity, and media coverage
• Track and analyze revenue, maintain revenue data in excel, identify trends, and liaise with various business lines and Finance to validate where required
• Coordinate meetings, take minutes, follow up on actions, respond to internal stakeholder requests, maintain calendars and intranet sites, and generate internal and external communications, including high-level summaries and newsletters that are utilized across the business
• Manage sponsorships and subscriptions and assist with the coordination of client events. 

Training, development & rotations

Their extensive team of researchers and industry experts bring together local and global intelligence to provide actionable insights and a multi-dimensional perspective that is unparalleled in the industry.

• Digital Learning Hub: Virtual learning platform to give more flexibility and choice for your personalized learning and development
• Mentoring Programs: Various mentoring groups to accelerate your careers such as NextGen, Women in NSW, and Property Council of Australia Inclusive Leadership
• LinkedIn Learning & Harvard ManageMentor: Take your knowledge and career to the next level with these on-demand learning solutions
• Study Leave: Ability to take paid Study Leave while pursuing courses related to the Employee’s job.

Salary & benefits

Roles in Property Graduate Program earn an average of A$35,000 to A$68,500. (Source: Glassdoor)

Invest in your career and they’ll invest in you.

• Employee Wellbeing Program
• Flex @ CBRE
• Financial Benefits
• Perks
• Learning & Development
• Read more...

Career progression

CBRE's mission is to realize the potential of its clients, professionals, and partners by building the real estate solutions of the future. From instilling confidence in today’s decisions to re-imagining tomorrow’s spaces, they thrive in complex and ever-changing environments.

Work life balance

The health, safety, and well-being of CBRE employees and their clients is an essential part of the Property with Purpose mission. Wellbeing integrates with their values, and they define these across five dimensions including occupational, social, environmental, physical, and intellectual. 

• Flex Plan: Work outside of your usual workplace
• Flex Time: vary start and finish time
• Flex Role: Redesign a role to enable job sharing
• Flex Leave: Use leave to enhance wellbeing
• Read more...

Culture & vibe

Diversity, equity, and inclusion (DE&I) are more than just values—they're a competitive advantage. By creating a culture where employees are recognized for their contribution and given a chance to grow, they regularly open themselves and their businesses to new opportunities. Read more.

About you

Role requirements:

• Degree qualified in Business, Commerce or Property with experience in a related industry position 
• Intermediate to advanced skills in MS Office applications, particularly Excel (pivot tables, charts) and PowerPoint, and experience with Salesforce will be highly advantageous 
• Motivated, proactive, and intelligent individual who can make an impact, adding true value to our growing Pacific business
• Highly organized, with strong attention to detail, agility, and flexibility to adapt to changing priorities and meet deadlines in a fast-paced commercial environment

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly with CBRE.