Leidos Australia
Customer Support Intern null
Opportunity Expired
Gain industry experience in a customer facing role with this 12 month full time or part time opportunity in Canberra.
Opportunity details
Opportunity Type
Internship, Clerkship or Placement
Number of Vacancies
1
Salary
AUD 50,000 - 60,000
Application dates
Minimum requirements
Accepting International Applications
No
Qualifications Accepted
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
International Business
Management
Office Studies
Project Management
Event Management
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
Marketing & Advertising
Public Relations
Transport, Logistics & Procurement
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Engineering Management
Environmental Engineering
Fire & Safety Engineering
Geomatic Engineering
Manufacturing Engineering
Marine Engineering
Materials Engineering
Mathematics & Statistics
Mechanical Engineering
Mining Engineering
Petroleum Engineering
Renewable Energy Engineering
Robotics & Mechatronics Engineering
Engineering & Mathematics (all other)
Geotechnical Engineering
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
Data Science
Programming & Software Engineering
Video Game Development
Design & User Experience
Working rights
Read moreAs a Customer Support Intern you could be involved in a wide range of activities, including:
- Collaborating with customers, engineers, operations and other stakeholders using a consultative approach to assist with solutions, supporting the design of permanent solutions, interim solutions and transitioning from project to operations
- Supporting the service to customers to ensure effective service delivery and service levels are met for timely response and quality resolution of problems
- Assessing customers' risks and needs, recommending appropriate service offerings, and develop relevant action plans and influence to promote continuous improvement
- Preparing monthly managed services reporting for both client-facing communications as well as internal process improvement activities, and work with the client and internal stakeholders to identify and improvement activities
- Attending client governance meetings, innovation workshops and business continuity rehearsals
- Utilizing strong communication skills to present in a face to face and a virtual environment
Hiring criteria
You should have or be completing the following to apply for this opportunity.
Completing a Bachelorโs degree or equivalent course
Degree or Certificate
Minimum Level of Study
Bachelor or higher
Study Field
B
Accounting
Commerce
Finance
Actuarial Studies
Business
Business Administration
Event Management
International Business
Management
Office Studies
Economics
Human Resources
Hospitality Management
Retail & Merchandising
Tourism
I
Artificial Intelligence
Bioinformatics
Computer Graphics & Animation
Computer Science (all other)
Computer Systems and Networks
Cyber Security
E
Aerospace Engineering
Air Traffic Control
Aircraft Maintenance Engineering
Aircraft Operation & Aviation
Automotive & Transport Engineering
Chemical Engineering
Civil Engineering & Construction
Communications Engineering
Electrical & Electronic Engineering
Work rights
The opportunity is available to applicants in any of the following categories.
Australia
Australian Citizen
Graduate Success Stories
The coolest thing is that I know there is always someone to talk to and ask for feedback without fear. I have access to a buddy, mentor, People Leader, a talented team of colleagues, and a wonderful graduate cohort. Leidos and the Early Careers team have built an environment that values both your well-being and career growth. I feel so supported in this role.
Talia Zidar
As a software integration engineer, my job revolves around connecting the different facets of our solution to create a streamlined service that can then be incorporated into the Defence network.