Today I am meeting with people from the Join team who oversee the customers' experience when joining the app. We discuss what features are changing for the latest release and collate all the information into one place.
I start my workday by going through my emails, responding to queries and structuring my workflow. Once I’m in the zone I focus on my heavier tasks in the morning, working through tax returns, financial statements and detailed tax advice.
I’ve learnt so much since joining the ATO and am grateful to have the opportunity to work with a team that encouraged me to always be learning and trying new things.
Sometimes in life we have to make very difficult decisions in order to get to where we are; don’t simply give up; there are lot of opportunities out there.